In FRENEL general partnership we consider the protection of your personal data of an extreme importance. That is why we have taken all necessary measures to protect those who visit our website or have any kind of contact with our company. Any collection and processing of personal data is always made in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) as applicable in this Policy. This policy may be reviewed and updated at any time and without notice. Users are prompted to periodically check for any changes, as the continued use of our website implies acceptance of all modifications. Please read it carefully.
1.1 Who we are
Frenel is a recently reshaped group of cinema-oriented professionals. We live and breathe for the big screen experience. This is why, most of the time, we find ourselves shooting a documentary, a short, or a feature film. Certainly, we undertake the creation of corporate videos that require a high level of production and aesthetics. Our studio is located in Thessaloniki, Greece. To fulfil our corporate purpose, we collaborate with other natural or legal persons.
2. What is personal data?
Personal data is any information that relates to an identified or identifiable living individual. Personal data can be identifying elements (name, age, residence, occupation, marital status, etc.), physical characteristics, education, work (past service, working behavior etc), economic situation (income, assets, economic behavior). The individual (natural person) to whom the data is referred is called the data subject. Personal data also includes unique numeric identifiers, such as the computer’s IP address, mobile MAC address, or cookies.
3. Collection and processing of personal data
We generally do not collect your personal data unless (a) it is provided to us voluntarily by you after being notified of the purposes for which the data is collected, and you provide your written consent, or (b) collection and use of personal data without consent is permitted or required by law. We shall seek your consent before collecting or processing any additional personal data for any new processing purpose. We may collect and use your personal data for any or all of the following purposes:
(a) performing obligations in the course of or in connection with our provision of services requested by you;
(b) verifying your identity;
(c) responding to queries, requests, applications, complaints from you;
(d) sending you information related to our corporate purpose.
(e) complying with any applicable laws, regulations, codes of practice, guidelines and rules, or assist help to any control authorities when needed;
(f) any other purposes for which you have provided the information.
Collection of data
When you contact a representative of our company via a) telephone, b) post or c) e-mail, the data you provide us, such as name, phone number, home address, mailing address or e-mail address as well as any information related to the reason of contact, is stored in order to answer your questions and requests. After our communication and the fulfillment of the purpose for the collection, we delete all data, since storage is no longer necessary.
3.3 Visiting our website
When you visit and use our website for informational purposes only, ie if you do not register or otherwise provide us information, we only collect the data that the browser transmits to our server and that are necessary for our webpage to function properly guaranteeing stability and security. We transmit the data we collect to external service providers and external partners (e.g., hosting services, content management system) only in order for our website to operate properly.
3.4.2 Google Analytics
3.4.3 Social media
Our company in order to communicate with the public has a Facebook, Vimeo και Instagram account. Those companies may collect your personal data for their own use. If you chose to visit our website via a link in one of those service providers you may have some of your personal data collected and processed according to their own privacy policies. That data is never transmitted to us. For more information concerning the collection and processing of data please refer to the privacy policies for these services as listed below. They will also provide you with further information about your rights and how to regulate options to protect your privacy.
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo Facebook is subject to the EU – US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
b) Vimeo, Inc. and subsidiaries including Livestream LLC., 555 West 18th Street, New York, NY 10011, United States https://vimeo.com/privacy. Vimeo is subject to the EU – US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
c) Instagram LLC.,1601 Willow Rd Menlo Park CA94025 USA https://help.instagram.com/155833707900388.
4. How long do we keep your personal data?
When you contact our company via telephone, post or email we retain your personal data for as long is necessary to answer your questions or meet your requests. When you subscribe to our newsletter we retain your personal data for a maximum period of three (3) years. At the end of this 3-year retention period, we will contact you informing you of the imminent deletion. If you wish to still be registered in our company’s registers you can let us know with a simple email. Finally, in the presence of legal obligation, personal data shall be retained for as long as such legal obligation applies.
5. Who do we share personal information with? We share your personal data with supervisory, tax and investigative authorities only if we are legally bound to. Your personal information is not transferred to any third party outside the European Union.
6. What are your rights in respect of your personal data?
Right to access your personal data:
You have the right to have access to your personal data that our company maintains, collects and processes.
Right to rectification and erasure of personal data:
You may request the rectification of inaccurate or incomplete data, or even the erasure of any of your data.
Right for data portability:
You have the right to transfer to another company all personal data you have given to us.
Right to restriction of processing:
You have the right to request the restriction of the processing and use of your personal data.
Right to object:
You have the right to object to any processing of your personal data by withdrawing your initial consent. Your withdrawal of consent may only work for the future.
If you wish (a) to access a copy of the personal data which we hold about you, (b) to be informed about the ways in which we use your personal data, or (c) to correct or update any of your personal data which we hold about you, you may submit your request at firstname.lastname@example.org. We generally rely on personal data provided by you. In order to update them please make any necessary changes by informing us at the email provided above.
7. How do we ensure the security of your personal data?
Our company has taken all organizational (Procedures and Policies for Privacy) and technical measures (Access Control System, Information Security Management System, Updated Antivirus Programs, Document Shredders) in order to safeguard your personal data. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. If you have any reason to believe that your communication with us is no longer safe or if you feel that your data has been compromised, please notify us immediately at ArtCut, Kosti Palama 9, Thessaloniki 54630, Greece or email@example.com.
8. How to exercise your rights
You can exercise all your rights at no cost by simply contacting our company via email at firstname.lastname@example.org. Alternatively, you can contact us at the following address, Frenel, Kosti Palama 9, Thessaloniki 54630, Greece. Our company will take all necessary and reasonable steps to meet your request within thirty (30) days. If you are not satisfied, you are always entitled to file a petition or complaint to the Hellenic Data Protection Authority (www.dpa.gr).
April 24, 2019